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Live Platform Guide for Professional Services
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Overview
Live Platform Installation
Upgrading UMP 365
Setup Live Platform Server
Operation Center Portal Setup
Operation Center Portal
Microsoft Teams Direct Routing
FullyAutomaticDNSProvisioning
Setup UMP 365
Onboarding Direct Routing Services
Day Two Management using the Multitenant Portal
Opening UMP Page
Tenants Global View
Configured Number of Licenses
Queue Replication
Undo Deployment
Upgrade Customer
Monitoring
Managing Alarms
Queued Tasks
Service Management
Configuration
Day Two Management using the Service Portal
Direct Routing Service User Permissions
REST API Interface
Troubleshooting
SQL Server Configuration
AudioCodes SfB2Teams Migration Tool
Microsoft Operator Connect
Hybrid Entities
Live CX
Zoom Phone Provider Exchange
Device Manager
Meeting Insights
Interaction Insights
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Monitoring
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Managing Alarms
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Queued Tasks
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Operator Connect Management
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Service Management
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